1.1 The estimated shipping time for each order varies per country. Generally, shipping time after order dispatch is 3 to 5 business days. To double check exact approximated shipping time in your country, please email [email protected].
1.2 Items that are out of stock and needs to be pre–ordered normally take 30-45 days or until further notice to be produced and will be shipped afterwards.
Please note: International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.
*Shipping charges are non-refundable
We value our customers and want you to be completely satisfied with your purchase to Annie & Lori that’s why we make sure that your orders are carefully checked before dispatching. As we stand with our brand mission of providing quality products, all purchased items from Annie & Lori are non-refundable but we accept returns and exchanges.
We accept returns and exchange them through the following procedures: