Annie & Lori

FAQ

HOW TO SHOP ONLINE?

To shop Annie & Lori online, click on the SHOP button at www.annielori.com.

WHICH PAYMENT METHOD IS ACCEPTED?

We accept payment through PayPal and bank deposit (BDO & BPI). For bank deposit, our bank information will be emailed to you after successful online order.

WHICH COUNTRIES DOES ANNIE & LORI SHIP TO?

Annie & Lori ships worldwide.

HOW LONG DOES DELIVERY TAKE AND HOW MUCH WILL IT COST?

Delivery time varies depending on location. Normal delivery time for orders within Southeast Asia (Singapore, Philippines & Indonesia) is within 5 to 10 business days. Shipping cost also varies and will be provided upon ordering. Kindly refer into Shipping & Returns section for further details.

ARE ANNIE & LORI SIZES TRUE-TO-SIZE?

Annie & Lori shoes doesn’t fit true-to-size. Our sizes run smaller than usual. Pls. refer to our sizing chart to make sure your order size will fit you right.

WHAT IF AN ITEM IS OUT OF STOCK?

If an item is out of stock, please contact [email protected] for restocking information.

WHAT IF I CAN’T FIND THE STYLE THAT I WANT?

If you are having trouble locating your preferred style, please contact our customer service at [email protected]

WHAT IS YOUR RETURN POLICY?

Kindly refer into Shipping & Return section for details. Click here